App Development

Privacy Policy

Effective Date: 01/01/2025

At BitpointX, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and manage your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Assign accessibility IDs to elements in the app:

We collect personal information only when it is necessary for our business activities or to provide you with our services. The types of personal information we may collect include:

  • Your name, email address, phone number, and other contact details.

  • Payment information for processing transactions.

  • Information related to your use of our services, such as IP addresses and cookies.

  • Any other information you choose to provide directly to us.

We collect this information through various means, including:

  • When you sign up for our services or newsletters.

  • Through your interactions with our website, apps, or customer service.

  • From third parties, when you have given consent.

2. Use of Personal Information

We use your personal information to:

  • Provide, manage, and improve our services.

  • Communicate with you regarding your account or inquiries.

  • Process transactions and send you updates.

  • Comply with legal obligations.

  • Tailor our offerings and improve your user experience.

We will not use your personal information for any purpose other than those stated above without your consent.

3. Disclosure of Personal Information

We may disclose your personal information:

  • To service providers who assist us in operating our business (e.g., payment processors, hosting providers).

  • When required by law or to comply with legal obligations.

  • To protect the rights, property, or safety of BitpointX, our users, or others.

  • With your consent or at your request.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. These include:

  • Secure servers and encrypted transactions.

  • Regular monitoring of our systems for vulnerabilities.

  • Access control measures to limit access to authorised personnel only.

Despite our best efforts, no data transmission or storage can be guaranteed to be 100% secure. If you suspect a breach of your personal information, please contact us immediately.

5. Cookies and Analytics

We use cookies and similar technologies to enhance your experience on our website and apps. These technologies help us understand user behaviour, improve functionality, and deliver personalised content.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your experience on our platform.

6. Access and Correction

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections if the information is inaccurate, incomplete, or outdated.

To request access or correction, please contact us at [Insert Contact Email]. We will respond within a reasonable timeframe.

7. Overseas Disclosure

Your personal information may be stored or processed overseas. We ensure that any overseas recipients adhere to privacy standards equivalent to those required under Australian law.

8. Complaints

If you believe we have breached the Australian Privacy Principles , you can:

  • Contact us directly at [Insert Contact Email/Phone].

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We take privacy concerns seriously and aim to resolve any complaints promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email : hello@bitpointx.au